Privacy Policy

Effective Date: 20/01/2024

1. Introduction

Welcome to Sparerwanda . We operate an online spare parts shop dedicated to providing quality products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and/or use our mobile application (“App”). Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

When you interact with our services, we may collect personal information that can be used to identify you (“Personal Information”). This includes, but is not limited to:

• Contact Information: Name, email address, phone number, shipping and billing addresses.
• Payment Information: Credit/debit card details or other payment information. Please note that payment processing is handled by our third-party payment service providers, whose privacy policies apply to your transactions.
• Account Credentials: If you register for an account, your username, password, and other registration details.

B. Non-Personal Information

We may also collect non-identifying information such as:

• Device Information: IP address, device type, operating system, browser type, and other technical data.
• Usage Data: Information on how you interact with our website and App, including pages visited, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and manage your orders and payments.
• Communicate with you about your orders, promotions, and updates.
• Improve our website, App, and services.
• Comply with legal obligations and protect our rights.
• Personalize your experience on our site and App.

4. Sharing Your Information

We will not sell or rent your Personal Information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, shipping companies, analytics providers). These vendors are contractually obligated to protect your data.
• Legal Requirements: When required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, in which case your information may be transferred as a business asset.

5. Data Security

We take reasonable measures to protect your Personal Information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer required, we will take reasonable steps to destroy or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your Personal Information, including:

• The right to access and update your information.
• The right to request deletion of your Personal Information.
• The right to object to or restrict certain types of processing.
• The right to data portability.

To exercise these rights or if you have any questions about our use of your Personal Information, please contact us using the details provided in the “Contact Us” section.

8. Third-Party Links

Our services may contain links to third-party websites or services that are not owned or controlled by Sparerwanda. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those third parties.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe that we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: moses@sparerwanda.com
• Mailing Address: moses@sparerwanda.com